Linda Moir

Director of Event Services, London 2012

Before taking on the London 2012 role, Linda was tasked with making flying fun as Virgin Atlantic's customer service manager — focusing on low costs but high quality. He applied the same principle of "magical touch" at the Olympics and organized 15,000 playmakers and contractors to host 9 million spectators. Linda provides practical examples of the critical gains that come from engaging team members.

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2

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3

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4

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